Privacy Policy

Introduction

Last Updated: June 1, 2023

At KidPlay, we take your privacy and the protection of your children's data very seriously. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our educational games and services.

We are committed to creating a safe digital environment for children while maintaining transparency with parents about data practices. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

From Parents/Guardians

We may collect the following information from parents or guardians:

  • Contact information (name, email address, phone number)
  • Billing information when purchasing subscriptions
  • Account login credentials
  • Communication preferences
  • Support requests and correspondence

From Children

We limit the collection of information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). With verifiable parental consent, we may collect:

  • First name (or a parent-approved username)
  • Age or grade level
  • Game progress and performance data
  • Device information for technical support

We do not collect geolocation data, photos, videos, or audio recordings from children without explicit parental consent.

How We Use Information

We use the information we collect for the following purposes:

  • Provide, maintain, and improve our educational games and services
  • Process subscription payments and manage accounts
  • Personalize learning experiences based on age and progress
  • Generate progress reports for parents
  • Respond to customer service inquiries
  • Send important notifications about account activity or updates
  • With parental consent, send marketing communications about new games or features
  • Conduct research to improve our educational content and user experience

Information Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties for their marketing purposes. We may share information in the following limited circumstances:

  • Service Providers: We share information with trusted third-party service providers who help us operate our platform, process payments, and provide customer support.
  • Educational Institutions: With consent, we may share progress data with schools or educators using our classroom products.
  • Legal Requirements: We may disclose information if required by law, legal process, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, user information may be transferred as part of the transaction.
  • Protection and Safety: We may share information when we believe it's necessary to protect our rights, users, or others.

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and maintain. These measures include encryption, secure network architecture, and regular security assessments.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Parental Rights

Parents and guardians have the right to review, modify, or delete their children's personal information. You can:

  • Review your child's account information and progress through the parent dashboard
  • Request modification or deletion of your child's data by contacting our support team
  • Revoke consent for the collection and use of your child's information at any time
  • Request an account deletion, after which we will delete all personal information associated with your child

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our services use cookies and similar technologies to enhance user experience, analyze usage patterns, and manage user sessions. These technologies collect device information, browser type, language preferences, referring URLs, and time spent on our platform.

You can control cookie settings through your browser preferences. However, disabling cookies may limit functionality of certain features.

Third-Party Links and Services

Our services may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

We strongly advise you to review the privacy policy of every site you visit.

International Data Transfers

We may process and store your information in locations outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy represents your agreement to this transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KidPlay Educational Games, Inc.
123 Playtime Avenue
Creative City, CA 90210
Email: [email protected]
Phone: +1 (800) 555-KIDS